Shipping policy
Dispatch Times
We make every effort to dispatch your order within 1–2 business days.
Orders placed on weekends or public holidays are processed the next business day.
You'll receive an email with your tracking number as soon as your order has shipped.
Delivery Timeframes
Australia (ship from our Sydney warehouse.)
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Standard Parcel Post: approx. 2–7 business days
(Regional + west-coast locations may take up to 7 days)
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Express Post: approx. 1–3 business days
Orders placed before 7am (Mon–Thu) dispatch the same day.
USA (ship directly from our New Jersey warehouse)
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USPS Ground Advantage: approx. 3–7 business days
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USPS Priority Mail: approx. 2 business days
International (Excluding USA)
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INTL Standard / Pack & Track: approx. up to 20 days
Delivery times vary by destination. Customs processing may extend timelines.
Shipping Costs
Australia
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Standard Shipping: A$8
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FREE Standard Shipping: orders A$75+
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Express Shipping: A$12
USA
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Standard Shipping: US$5
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FREE Standard Shipping: orders US$45+
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Priority Shipping: US$15
International (Excluding USA)
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Standard International (Pack & Track (PT18) - Australia Post ref code): A$20
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FREE International Shipping: orders A$75+
Customs & Import Duties
International orders may be subject to import duties, taxes or customs fees. These vary by country and are payable by the recipient. We recommend checking your local regulations before placing an order.
For more information please visit our help centre here.